✦ Introducing · The Leading Hand · Cloud edition

Workshop management,
reborn for the cloud.

Coming soon.

Built in Australia for Australian workshops, modernised from the ground up after 40 years on the bench. The first cloud-native workshop platform from Ampl Software — direct from the team that’s been running on AU benches since 1984.

Be first on board.

We’ll email you the moment signups open.

First 50 paid signups become Founding members — 6 months free + free white-glove migration. See what’s included →

48of 50 Founding spots remaining

Two-way sync with the accounting packages Australian workshops use

XeroMYOBQuickBooksReckon

Your workshop’s command centre.

From first booking to final invoice — every customer, vehicle, job, and dollar in one place.

app.theleadinghand.au/dashboard

Today

Tuesday, 12 May

Today's bookings

14

+3 vs avg

Active jobs

23

6 awaiting parts

Pending invoices

$18,420

4 customers

Bay utilisation

92%

5/6 in use

Revenue · last 14 days

$74,400

+12%
29 Apr12 May

Today’s bookings

6 of 14
  • 08:30

    Wilson, J.

    Toyota Hilux · WSE-128

    In progress
  • 09:00

    Patel, R.

    Mazda CX-5 · CKR-441

    Pending parts
  • 10:00

    Kim, A.

    Ford Ranger · BNX-902

    In progress
  • 11:15

    Chen, M.

    Subaru Forester · DGT-557

    Queued
  • 12:00

    O’Brien, S.

    VW Golf · LMR-718

    Queued
  • 13:30

    Hayes, L.

    Honda Civic · QPL-203

    Queued

Active jobs

3 awaiting approval
  • JOB-2814

    D. Mason

    Bobbin Head Service

    72%
  • JOB-2815

    A. Whitlock

    Kalmech Automotive

    38%
  • JOB-2816

    D. Mason

    Wing Tai Motors

    91%

What’s inside

From the ute pulling in, to payment cleared.

JW

Jamie Wilson

Customer since 2019 · 14 visits

Active

Toyota Hilux 2018

WSE-128 · 120,400 km

Mazda CX-5 2022

CKR-441 · 38,200 km

Recent service

  • 12 Mar 2026Service A · brake pads$642
  • 08 Nov 202560k major service$1,820

Records

Every customer, every car, every visit.

Full service history, vehicle photos, rego lookups, and notes — all searchable, all in one place.

Tuesday

Bay 1
  • 08:00
    Wilson · Service A
  • 09:00
    Patel · Diagnostic
  • 10:00
  • 11:00
    Kim · Brakes
  • 12:00
  • 13:00
    Chen · Cooling
  • 14:00
  • 15:00
    O’Brien · 60k

Diary

See your week at a glance.

Drag-to-reschedule day and week views. Bay assignments, technician loads, and walk-ins — visible at a glance.

Speed

Built for fast hands.

Keyboard shortcuts for every screen. Global search, jump-to-customer, new-job — without leaving the keyboard.

Connected

Pushes straight to your books.

Two-way sync with Xero, MYOB, QuickBooks, and Reckon. No spreadsheets. No double entry.

Hosted

Made and hosted in Australia.

AWS Sydney. Australian-built. Australian-supported. Your data stays in the country.

Customer comms

Stay in touch — without lifting a finger.

9:415G
BH

Bobbin Head Service

+61 412 ··· 882

Hi Sarah, your Mazda CX-5 (CKR-441) is booked Tue 12 May 9am at Bobbin Head. Reply Y to confirm or call us.
8:42 AM
Y
8:45 AM
Confirmed. See you Tuesday.
8:45 AM
CX-5 ready to collect — $642. Open till 5:30pm today.
2:17 PM

Reminders

Service due. Booking tomorrow. Job's ready.

Automated SMS for service reminders, booking confirmations, and ready-to-collect — sent from your real number. Customers can reply, and replies thread back to the job.

Reach

Every customer, every channel.

SMS, email, or both — automated rules pick the channel each customer prefers.

Approvals

Send. Sign. Done.

Email or SMS the inspection or estimate. Customer taps, signs digitally, you start the work.

SP

Sarah Patel

3 vehicles · 14 visits

Comms history

Today · 12 May

  • SMS sent · Sarah Patel

    2:17 PM

    CX-5 ready to collect — $642. Open till 5:30pm today.

  • Job complete · JOB-2814

    2:14 PM

    CX-5 60k service · D. Mason · 2.5h labour

  • SMS received · Sarah Patel

    8:45 AM

    Y

Yesterday · 11 May

  • @

    Estimate sent · Sarah Patel

    11:22 AM

    EST-1184 · $642.00 · approved 2:30 PM

  • Call note · Sarah Patel

    10:48 AM

    4 min · discussed brake noise on CX-5

History

Every conversation, on the customer's record.

All SMS, email, calls, and notes attached to the customer and vehicle — searchable across years.

Built for serious workshops

Security and trust, by default.

Multi-branch operators, accountants, and finance teams ask the same questions. Here are the answers up front.

  • Hosted in Australia

    AWS Sydney (ap-southeast-2). Your data stays in the country.

  • Encrypted end to end

    TLS 1.2+ in transit, encrypted at rest. Card data never touches our systems.

  • Multi-tenant, isolated

    Strict per-tenant data isolation. Your records stay yours.

  • Daily backups

    Daily automated backups with tested restore procedures.

  • Privacy Act compliant

    Aligned with the Australian Privacy Act and APP guidelines.

  • Two-factor available

    TOTP-based 2FA available on every account, every plan.

What workshops are saying

Trusted by Australian workshops.

IA

The Leading Hand is an excellent product. The fact I have been using it for 20 years speaks for itself on how good the program is. It has been the backbone of our business. I have recommended it to many of my colleagues.

Ivor’s Auto Services

Narangba QLD

KA

The Leading Hand is great. I’ve had the multi-user licence for several years and it is a vital part of my business. The Quick Invoices are particularly useful.

Kalmech

Kalgoorlie WA

WM

We really like how Leading Hand has improved communication between the office and the workshop. It saves so much time and means everyone knows what is going on.

Woody Motors

Berrigan NSW

BH

Easy to understand and put to use. We’d recommend it to anyone looking for workshop software.

Bobbin Head Garage

Turramurra NSW

WT

The invoicing and customer histories help us to run our business efficiently.

Wing Tai Automotive

Granville NSW

Join Australian workshops who’ve trusted The Leading Hand for decades. Move your shop to the cloud — start free.